Sometimes all it takes to make people better negotiators is simply to show how we all in fact negotiate, every day and really well. As human beings who live and work with other people, we can’t not negotiate, and helping participants discover their skills is an important part of my negotiation classes.
Most people associate the word negotiation with salary negotiations and the agreements you make, or when you negotiate the terms of a new job offer. There are many other situations that call for great negotiation skills, particularly when you work in teams or have a leadership role. The classic sales negotiation techniques are great for dealing with clients, but often we will need other and different skill sets, when we negotiate on a daily basis with our colleagues and staff.
Becoming aware of how important the way we negotiate is, will give us the chance to adjust our negotiation behavior. Discovering how both content, process and the relationship between negotiators affect the outcome opens up a wide range of possibilities for changing the way we negotiate and practice new skills.
My focus when I teach is to harvest the techniques you already use and showing you others, that will help in difficult negotiations. Sharing your experiences with others, practicing using both analytical and communicative tools that help the negotiation process and making personal action plans are part of all training sessions.
The teaching format is interactive and involves short presentations, group discussions with feedback, case-based negotiation exercises with debrief and time for personal reflection and planning. Even short talks will be interactive and participative.
All sessions will be highly interactive and exercise-based, and the negotiation advice will be tied to the participants’ questions and actual challenges. Participant numbers can be anything from small groups to large audiences.
Workshops, talks and training sessions are tailor-made to suit the client group. In collaboration with you, I will develop a suitable format ranging from one hour talks to courses stretching over several days.